Let’s improve your equestrian business

At Whippet Whippet we help equestrian businesses find what makes them unique and bring it to life on their website, product software, or app.

Do you have an equestrian business?

Does this sound familiar…


🤔 Your app or website churn rate is high.

😭 People download your app but drop straight away.

🙄 Customers don’t understand why they should choose you.

🤨 You need to “educate the market” in order for them to buy.

😫 Your app has lots of free users but not many are paying.

Don’t put the cart before the horse…

A unconvinced mind says no.

From marketing to in-product experience, you need to be crystal clear on why you’re the obvious choice for your customers.

We get you the ‘yes,’ on repeat.

Your customers should know they’re where they need to be

  • Consistent and clever messaging that resonates with your target audience

  • Creative email campaigns that smash through your sales goals

  • Onboarding that smoothly transitions customers from sold to fully engaged

  • In-product experiences that keep on giving, making every click worth it

 

Meet Whippet Whippet: where words and design turn clicks into customers.

We’ve ridden with multi-national corporations, local powerhouses, large-scale nonprofits, and six-figure business owners.

Now we’re here to help you gallop to success.

white horse galloping across a field, with the sun shining through the trees and illuminating it's tail

  • "Amy was a pleasure to work with, very reactive and involved, she suggested different approaches, always in line with our requirements and improving on what we had. It was a pleasure collaborating with her"

    Mehdi Bellatig, co-founder Control+

  • "Very helpful, we implemented all your proposed changes - thanks for that!"

    Bob Graat, designer DISH Digital

  • "Amy provided great inputs on the overall journey that helped shape the final project. She is super easy to communicate with, fast to adjust and comes up with great solutions quickly."

    Jenni Ribeiro, senior designer Taxfix

It’s open fields from here on out

It takes three things to make a business successful.

1️⃣ Sell something people *actually* want

2️⃣ Put in persistent marketing effort and investment to *make* sales happen

3️⃣ Deliver *meaningful* experiences to your customers from first-touch to in-product and beyond

Put them all together and you have a business that’s steadily growing, with customers that love ya, and a product that practically sells itself.

You bring us a product people want and the drive to make it happen.

We’ll handle the rest.

How we help

  • Start with marketing foundations

    Messaging to attract high-quality leads who truly need what you offer.

    - User research

    - Brand messaging

    - Positioning

    A chestnut horse looks at the camera, it's ears are forward and it's eyes are soft and curious

  • Grow your stable with sales

    Copywriting to easily convert your leads into engaged and excited customers.

    - Websites

    - Campaigns

    - Emails

    a bay pony stands in a frozen field silhouetted against the morning light

  • Ride to in-product success

    Content design to transform your customers into your biggest fans.

    - Onboarding 

    - Navigation and IA

    - UX writing

    a white horse canters across a field bathed in evening sunlight

Need to lay stronger foundations for your equestrian business?

Want a copy punch-up to increase conversions?

Gotta address all those tickets reporting user confusion in your product?

Maybe you’re not even sure where to start with your equestrian project.

Come talk to us. We’re expert question-askers. And we love a call from the stable.

Let’s find out more together.

More ❤️ from our clients

Guilia Miele, Creative Dock

Amy helped us out with our sports app, and she delivered high-quality results very quickly. She is highly responsive and a pleasure to work with.

Elena Metcalfe, Taxfix

“Amy’s thoughtful approach to both process and product showed how well she handles complex user flows and can identify conversion gaps”

5 frequently asked questions

Got another question? Drop us an email at 📧 hello@whippetwhippet.com

  • Ok, let’s break it down:

    • Doing it yourself

      You probably already tried that. Getting the right words in the right place is tricky. Even with the help of AI. And if you’re a founder you’re already juggling so many things. Let us bring our years of experience to take this off your plate.

    • Hiring someone

      Well you could, but it would be expensive. And you’re still not guaranteed good results. You’ve also got to find that one person in a sea of applications. Whippet Whippet is super flexible, fast, and focused on getting you results, not fitting in to a new job. We’re also a hell of a lot cheaper than hiring full time. It’s a win, win!

    • More tweaks, more user flows, more uncertainty

      I mean, it might help. But it’s a sticking plaster on bigger issues. Our content will get you more conversions, without the trial and error.

    Chat to us about your horsey biz

  • Once we’ve figured out and solved your areas of friction, you should see immediate results. If you don’t, we’ll work with you until it happens.

    Can you help over a longer period of time?

    Of course! We’ll support you for as long as you need us. We offer a monthly retainer which allows us to continuously monitor, optimise, and test strategies.

    Chat to us about your horsey biz

  • So, here’s how it’s likely to go:

    1. We audit your online presence and identify clear areas for improvements. We also take the time to understand your users, carry out competitor research, and get into the nitty gritty of CS queries.

    2. Using tried and tested methods we find ways to reduce friction, identify and highlight the wow moments, and get you some quick wins that will improve conversions.

      But we don’t believe in growth by virality, so while we’re at it we’ll focus on long-term growth too.

    3. You get access to a Notion database of recommendations. And if you sign up to a retainer, you’ll get ongoing support, optimisation, and updates as your conversion rates improve. We’re here to help you keep growing!

    Chat to us about your horsey biz

  • If you are a funded start up that already has some users, we can definitely help you to increase your user base, convert free users to paid, and retain existing users.

    If you’re just starting out and need direction to get your first users, our best advice is this: be a content machine, show up consistently, build a community, and listen to your users. They should be your north star.

  • Good question!

    We have an introductory call on Google Meet where we’ll ask plenty of questions and figure out a plan & then most of our work is done asynchronously.
    ‍
    For project delivery → We use Figma/ Miro, Loom & Notion

    For any user interviews we need to carry out → Google Meet

    Interested? Chat to us about your horsey biz